As an Application Support Engineer, you will be a key member of the team responsible for using technology to improve business performance and strategy. This duty involves using one’s complex problem solving skills to brainstorm software solutions, and then work together in a small group to craft a pitch to present the idea to the company’s decision makers.
Conduct routine administration and continual improvement of applications within the production environment
Facilitate maintenance activities as they relate to production software
Research, install, and troubleshoot software as necessary to meet needs
Function as technical subject matter expert (SME) for support of applications in production environment and act as a technical resource to internal and external customers
Draft and maintain documentation for applications within the environment
Test applications, perform upgrades, and apply patches prior into the introduction to production environment
Bachelor’s degree preferred
Experience supporting software applications across a variety of technology and languages
Experience supporting a variety of operating systems and platforms
Demonstrate knowledge with relational database systems, networking, and internet technologies
Experience a systematic approach towards software testing
Excellent analytical and problem-solving ability
Strong written and oral communication skills
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.