To assist in operating and monitoring various computer and network systems; to correct errors made during operation and determine cause or refer problems to supervisor or System Analyst, and to perform other clerical duties when needed.
A. Reports to Helpdesk Supervisor
B. Directs - none
C. Cooperates or coordinates with all persons both within and outside the cooperative as deemed necessary to carry out the responsibilities of the position.
III. RESPONSIBILITIES AND AUTHORITIES
A. Operates and maintains various network and computer systems to assure continued operational status.
B. Works with System Operators and System Analysts to ensure the highest level possible of helpdesk and other technical services to our end users and customers.
C. Possesses an intermediate to advanced skill level in troubleshooting a variety of IT related hardware, software and communications systems with a high aptitude for learning new technologies at a rapid pace.
D. Performs other duties as requested or required by the position.
Candidate must have an intermediate to advanced knowledge of mobile devices, PC systems and network infrastructure installation, maintenance and troubleshooting.
A degree in computer science and/or associated IT network certifications (A+, CCNA, CCNP, MCSE etc.) is preferred.
Successful applicant must possess ability to communicate effectively with other personnel in a non-technical manner and the ability to work in a constant state of alertness and focus.
About Carroll Electric Cooperative Corporation
Carroll Electric Cooperative is an energy provider powering Northwest Arkansas and Southwest Missouri with headquarters in Berryville, Ark. The Berryville headquarters is nestled within the beautiful hills and lakes of the Ozarks, just 45 minutes from Branson, MO, and one hour from the Fayetteville-Rogers-Bentonville metro area. Carroll Electric also has district offices in Bentonville, Jasper, and Huntsville, along with line services centers in Gravette, Pea Ridge, and Lowell. The entire region offers an extraordinary quality of life as well as many recreational opportunities.
Carroll Electric has been in business for over 80 years and has nearly 300 full time positions. The Cooperative has experienced sustained growth throughout its 80-year existence and is passionate about providing reliable service at an affordable rate.
Visit www.carrollecc.com/careers for more information.
Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to their status in any category protected by applicable law.