MetLife is seeking an IT Service Consultant, Hosting Services, to join our growing team in Cary, NC. The team member will manage a global portfolio of reserved instances and related processes that provide an important cost-savings to our IT hosting services. The Service Consultant will interact with multiple teams and present reports to key stakeholders. The successful candidate is well organized and an analytical thinker, who will successfully manage the portfolio, identify opportunities, and drive the resulting process improvements. In this position you will have the opportunity to put your experience and education to work in an energetic and highly collaborative environment where diverse thought and experiences are valued. Within the team and across the organization, there will be opportunity to acquire knowledge and experience to advance to positions with greater responsibility.
Become the subject matter expert (SME) of Azure Reserved Instances, responsible for management of our reserved instance portfolio. Operationalize processes and reporting. Maintains current knowledge of reserved instances and feature roadmap. Identifies and drives process improvements. Creates, manages and analyzes data. Manages and provides reporting and escalates issues to management. Drives automation of reporting, analysis and presentation of data. Works closely with IT Expense Management, Operations, and Technology Business Management. Leads project meetings as appropriate. Performs related duties as assigned or requested.
Essential Business Experience and Technical Skills:
5+ years of broad IT, business systems analysis, or related experience Experience with one or more scripting language Excellent verbal and written communication skills Attention to detail. MS Office Suite: Intermediate skills in Word, Excel, and PowerPoint Hands-on experience producing meaningful insights from large amounts of data
Scripting experience with Python or PowerShell Experience with business intelligence tools (Power BI experience a big plus). Financial or Insurance Industry experience highly desirable. Bachelor’s degree with major in related field
Internal Number: 105423
We live in a time of unprecedented change. A time when economies, regulations, and social safety nets are all in flux.
Customers around the globe have told us they’re overwhelmed by the pace of change and are looking for a trusted partner to help them manage life’s twists and turns.
MetLife is committed to being that partner. That’s why we’re transforming our business: Delivering greater value for the people we serve by becoming a simpler, more focused, and future-facing company. We’ll be introducing new ways to meet our customers’ evolving needs, with flexible products; simpler, more intuitive experiences and a range of new services.
MetLife. Navigating life together.