National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member/Owners who are primarily utility and telecommunications cooperatives and companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations, as well as many other leading-edge IT solutions. NISC is ranked in ComputerWorld’s Best Places to Work survey for fifteen consecutive years and we are looking for qualified individuals to join our Team.
Business Intelligence and Report Writer Developers provide Member/Customer support for reporting/business intelligence needs and also develop and maintain reports/visualizations. Success requires the ability to communicate with internal and external customers clearly and effectively as well as proficiency with querying and presenting data in reports/visualizations. This role focuses on developing a firm foundation within one or more products in NISC’s enterprise as well as mastering the fundamentals of NISC’s reporting/business intelligence tools.
Essential Job Functions:
Create, maintain, & optimize reports
Create, maintain, & optimize database objects including SQL statements, views, functions, and stored procedures
Effectively gather requirements and design new reports
Spearhead troubleshooting, research, and correction of reports/database objects requiring review
Accurately estimate effort for requested custom reports
Provide superior internal and external customer service via telephone, email, face-to-face and other means as needed
Periodically adjust hours or travel to accommodate support and training needs as required
Work closely with coach to develop aggressive and attainable goals
Desired Job Experience:
Basic knowledge of business intelligence, report writing, data visualizations, or related experience
Basic knowledge of SQL
Specific experience with Oracle is a plus
Strong problem-solving skills
Commitment to NISC's Statement of Shared Values.
Superior verbal and written communication skills
Ability to organize and prioritize concurrent projects
Ability to work independently and collaboratively
Familiarity with accounting theory, the electric or telecom industries, and/or NISC is a plus
Minimum Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit. In addition, in order to perform the duties of this position, the employee is required to lift at least 70 lbs. frequently each day.
Internal Number: 19-199
National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member-Owners who are primarily utility cooperatives and telecommunications companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering & operations, as well as many other leading-edge IT solutions.
At NISC, our focus is service excellence and innovative information technology solutions that enable our Member-Owners to excel in customer service, maximize diversification opportunities, and compete effectively in the changing utility and telecommunications industries..
Today, more than 20 million consumers in all 50 states, American Samoa, Palau, and Canada receive utility or telecommunications services from companies utilizing our advanced information technology systems. As a cooperative, NISC is owned by the users of our systems, our Member-Owners, providing an unparalleled working relationship and inside understanding on industry operations, changes and requirements. Our full complement of software and hardware solutions are... highlighted by innovations such as:
Internet bill payment and presentation
Graphical and mobile mapping systems
Activity costing systems
Energy deregulated billing
Telecommunications switch provisioning and many others
NISC and its subsidiaries employ more than 1,200 individuals in four cities (Lake Saint Louis, Mo., Mandan, N.D., Shawano, Wis. and Cedar Rapids, Iowa). Our staff represents a blend of seasoned professionals with in-depth knowledge of the telecommunications, energy and other utility industries along with talented technical engineers skilled in the most effective software development and delivery techniques. We are dedicated to providing quality service to our Members/Customers through unlimited phone support, online user documentation and knowledge bases, hands-on learning opportunities and site visits.