Are you an experienced technology professional invigorated by complex challenges? If you seek to advance in a new career opportunity, ServiceLink, the unsurpassed leader in the mortgage industry, invites you to apply for the opening of Release/Software Configuration Manager, a position which manages all software deployments from development through QA and UAT environments. This individual will also coordinate the code deployments to production, creating all necessary documentation and facilitating all necessary personnel resources for each release. If you are confident in your ability to drive strategic initiatives, your experience and influence will be highly valued by our innovative team of world-class technology professionals. There will never be a better time to join ServiceLink, a company committed to supporting the growth and advancement of every employee.
A DAY IN THE LIFE
In this role, you will…
Coordinate the code deployments to production, creating all necessary documentation and facilitating all necessary personnel resources necessary for each release.
Manages all software deployments from development through QA and UAT environments.
Be a liaison between product teams, development teams, Application Performance Management (APM) and QA testing teams to ensure all questions / issues regarding releases and software quality are resolved for timely and stable updates.
DETAILED JOB DUTIES
Organize, document, automate and deliver software product upgrades throughout the Software Development Life Cycle (SDLC).
Define, support and improve Release Management / SCM processes.
Maintain application environments and provide technical support to Developers, QA Testers, Application Performance Management (APM) and Infrastructure resources and managing application processes.
Direct activities to ensure software products are delivered to various teams within defined time lines.
Design, develop, execute software builds / releases / scripts / installs / systems including Source Code Control and Issue tracking.
Determine / prepare documentation necessary for change control.
Microsoft Team Foundation Server (TFS) Administrator. Admin for source control branching, merging and security. Customization and maintenance TFS templates.
Coordinate, monitor and validate environment refreshes.
Design, develop and support all high-quality software updates to Test (QA / Staging- UAT / Production) environments.
Coordinate efforts for all production releases (including gathering macro and configuration updates).
Perform required TFS updates.
Ensure required documentation is created / stored related to code / configuration changes.
Coordinate efforts for all builds requests for all platforms.
General ticket creation for all environment updates / refreshes.
Submit Requests For Change (RFCs) for approval.
Create release IDs within TFS.
Create and maintain release queries within TFS.
Close out Work Items (WIs) and release IDs after successful deployments to production environment.
Report Release Management activities and status to senior management.
Performs all other duties as assigned.
A Bachelor’s degree in Computer Science or equivalent work experience.
Minimum 5 plus years professional IT experience.
Proficient from a technical standpoint in Oracle PL/SQL, MS/SQL, scripting, iSeries Administration and .net concepts.
Highly motivated and self-driven.
Well versed in Microsoft Office Suite, including TFS and Visual Studio; experience in software builds and release.
Knowledge of .net, PL/SQL, MS/SQL and iSeries.
Excellent follow up skills, problem resolution skills and limit risks during production releases.
Extremely good interpersonal skills.
Must exhibit excellent organizational skills.
Ability to successfully relate, manage and communicate at all organizational levels both written and verbal.
Ability to read, analyzes, and interprets documents and technical procedures.
Ability to write reports, routine business correspondence and prepare presentations including the ability to prepare business charts and graphs.
ServiceLink is a mortgage services company headquartered in Pittsburgh, PA that helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service.