An established managed services company, located throughout the West Virginia area, is seeking a Network Services Engineer.
Work with clients in installing, maintaining, and troubleshooting various network and IT related elements in a skilled and professional manner.
Responsible for the proactive and reactive support, troubleshooting and documentation of new and existing customer base.
This position is ideal for a hands-on, well-rounded engineer who desires to be involved in all aspects of the IT field.
Install, test, and support various network devices, including Servers, Workstations, VMWare Hardware and Software installations, printers, SPAM filters, Exchange servers, Active Directory and Windows DNS machines
Evaluate client systems and recommend upgrades
Perform in-house, on-site and remote computer and network services
Work with Customer’s business-critical server and software packages and those support vendors
Service PCs and Servers
Install and support software and peripherals
Install proprietary monitoring services; support and maintenance product; network and monitoring product
Work with customer’s business critical server and software packages and those support vendors. Also, must be able to work with field services and managed services technicians who are onsite to support them from a remote location to walk them through critical tasks or provide a higher level of technical support.
Bachelor’s Degree in Computer Science, IT, etc. along with at least 4+ years of experience as an IT/ managed services engineer / technician or related work experience.
Microsoft certifications preferred.
Strong Communication abilities
Excellent understanding of current hardware devices
The position requires strong resource and time management skills for systems support.
The individual will need to be self-motivated, detail and process oriented, possess strong verbal and written communication skills, excellent customer service skills and have solid problem solving/troubleshooting abilities.
Candidate should be proficient at:
Candidate should be knowledgeable of:
Basic network security/route/switch fundamentals
PC and Server Hardware
Common devices and items that will be worked on include (but are not limited to):
PC / Workstation support
Peripherals (ie – external hard drive and printer support)
Server Installation and Support
VMWare installation and support
Exchange installation, migration, and support
Additional Salary Information: Salary commensurate with experience
About JH Technical Services, Inc.
JH Technical Services, Inc. / JH Staffing Services was founded in 1996 and is headquartered in Pittsburgh, PA. JH has become one of the area’s fastest growing and most respected staffing firms, and is focused on assisting both clients and candidates throughout the tri-state area. We offer contract, contract to hire, and permanent placement options. The industries that we specialize in include the following: Engineering, Architecture, Information Technology, Construction, Energy, Manufacturing, and Professional/Office. The Right Recruiter. The Right Measurements. The Right Candidates.