Futura Systems is looking for an experienced software technician with and understanding of the general workflow of an electric utility. This role will be an addition to our Line Design team and specialize in our FuturaStake software. We are looking for someone capable of learning a complex setup and configuration and then go on site to train new clients on how to use the product.
Futura Systems, a subsidiary of SEDC, provides enterprise utility GIS solutions to hundreds of electric membership cooperatives, electric municipal systems, and other utility providers across the United States. We excel at employing the ArcGIS foundation to develop mapping, staking, and outage management tools that deliver powerful, user-friendly functionality. We are home to a diverse group of developers, analysts, implementers, a dedicated support team, and much more. We are always looking for talented and energetic people to add to our team!
Competitive medical benefits package including health, dental, and vision
401(k) with 5% company match PLUS additional employer contributions made annually
$4,000 for tuition reimbursement
Wellness reimbursement plan
Knowledge of the Electric Utility Process and workflow
Strong troubleshooting skills and the ability to think logically in a dynamic environment
Solid understanding of construction work order design and deployment
Strong relational database skills
Public speaking / training skills
Conducting discovery calls with customers to better understand their needs
Determining, enhancing and creating utility workflows best suited for use with Futura’s Project Management and Design Software for desktop and mobile
Configuring dynamic forms and reports to deliver detailed construction & design documents from the office to field operations
Working with accounting system vendors to configure and maintain data integration between the Futura Software and a Utility's Financial Information System
Training and advising personnel ranging from construction crews to engineering and operations executives
Assisting quality control with the design and execution of critical test cases.
3-6 years of applicable Software Implementation experience
Experience using ArcGIS/ESRI suite products
CADD or Other design software
Training experience a plus
Software design experience a plus
Domestic travel required up to 50 % of the time
*Futura is an equal opportunity employer
Unfortunately we cannot sponsor employment visas now or in the future for this position.
Internal Number: 1087
About Futura Systems
SEDC has been a leader in the development of innovative utility software solutions for four decades. We’re committed to providing our users with CIS/Billing, Accounting, Capital Credits, Engineering and Operations applications configured to meet their unique needs. We understand that your success depends on effective communication between a variety of groups and departments, and we strive to deliver software that connects your entire organization. Our enterprise software suite provides the most advanced tools available across a wide range of applications, including Meter Data Management, Prepaid Metering, Mobile Workforce Management, Document Imaging, Work Management, Advanced Visual Analytics, Cybersecurity Solutions and Managed Security Services, among others.
As a stand-alone software package, UPN gives utility companies, electric cooperatives, and power providers all the tools necessary to do your job easily and efficiently. And when you're ready to take business to the next level, SEDC offers seamless integration with the industry's top technology services, delivering even more tools to increase productivity and reduce overhead.
In addition, we pride ourselves on providi...ng industry-leading customer service, clear and helpful documentation, regularly-scheduled webinars and superior training for all our Members and Customers. We believe in hiring a diverse group with a broad range of talents, including knowledgeable implementation specialists, Microsoft-certified support specialists, and top programmers dedicated to staying one step ahead of emerging technologies.