Expedient is a provider of cloud and data center infrastructure as a service (IaaS) solutions. Our technical solutions enable Expedient clients to focus on their own business innovation, while our teams handle the information technology needed to support it.
We are a CRN Top 100 Data Center and Solutions Provider, a Top Workplace winner for the past four consecutive years, ranked among the Top 10 Managed Service Providers and we are one of a select few vendors positioned in the Gartner Magic Quadrant for Disaster Recovery as a Service. (Check out our employee reviews on Glassdoor.com.)
We’re hiring a Data Protection Systems Engineer on our Service Delivery & Implementation team in one of the following Expedient markets: Pittsburgh, Cleveland, Columbus or Indianapolis. Successful candidates will have strong passion to grow their technical knowledge and capability of a diverse variety of systems and platforms. They will embrace technical challenges with creativity, and must have good communication skills and an ability to interact with customers periodically.
You’ll join an established, growing company offering a competitive salary, stellar culture and generous benefits
A long-term, advancing career path
A culture that values education and professional growth
The chance to represent a well-respected brand that continues to evolve and expand new product development in the IT market
Sponsorship is not provided for this role.
The demand for data protection services from business to integrate backup and restoration with disaster recovery is growing, and our customer’s data is their #1 priority. The Data Protection Systems Engineer will configure and implement our high-volume data protection services (backups and restoration) on our managed cloud platforms, leveraging Commvault, VMware, and Microsoft virtual technology, and running Microsoft Windows Server OS and/or Linux distributions, Active Directory, MS Exchange or SQL databases.
Communicate with project managers, customers, and internal staff at regular daily intervals to ensure expectations are set and that appropriate attention is being paid to customer projects
Ensure installation, configuration, and final delivery of standard technical implementations by working with System Engineers providing solutions, systems, and managed services
Follow implementation processes and procedures to ensure quality Service Delivery standards are met.
Ensure appropriate documentation of the implementation is generated and maintained for effective hand-off and transition to the Operations Support Center (OSC)
Bachelor’s degree in a technical discipline or equivalent work experience
2+ years Systems Administrator or Engineer operating in a Microsoft or Unix/Linux environment
2+ years experience with VMware or Microsoft virtualization in a production environment
Demonstrated level of competency with:
Windows operating systems (primary focus on Windows 2012R2/2016)
VMware vSphere v5.5 through v6.5
Enterprise backup solutions – Commvault experience is a plus
Familiarity with basic UNIX commands (primary focus on Red Hat and CentOS)
Familiarity with basic networking principles, TCP/IP routing and switching, VLANs and subnets, and firewall rules
The ideal candidate may possess one or multiple industry technical certifications from IT-related vendors like Microsoft and VMware
Ability to successfully complete pre-employment drug screen
Ability to prioritize and be productive in a fast-paced environment
Strong troubleshooting skills, including the ability to identify and resolve challenging situations
Excellent written and verbal communication skills
Outstanding service and response time working with customers
Passion for learning technologies and curious for new ideas
Flexibility to be available for occasional night and weekend implementation projects when required
BENEFITS TO WORKING FOR EXPEDIENT
We place an extremely high value on learning and staying agile in the technology arena. Therefore, we make education and training available to all employees through a very robust training and tuition reimbursement program. Additional benefits include 3 weeks of paid time off, top-tier, extremely affordable medical, dental, vision insurance, 401(k) with a generous match and a paid day off to celebrate your birthday each year. Expedient is committed to providing its employees with an environment that promotes collaboration with both team and individual success.
To apply please submit your resume and a cover letter explaining your interest.
Expedient is an equal opportunity employer, providing a safe, drug-free work environment. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law.
Expedient does not engage with third-party recruiting or staffing firms.
Expedient is a cloud and data center infrastructure as a service (IaaS) provider with local operations in Baltimore, MD; Boston, MA; Cleveland, OH; Columbus, OH; Indianapolis, IN; Memphis, TN and Pittsburgh, PA. Converged solutions enable Expedient clients to focus on strategic business innovation, while a talented team of experts handles operating the information technology needed to support it. Learn more about us at expedient.com/careers.