Our Client, a global consulting firm headquartered in Pittsburgh, has an immediate need for a Microsoft Dynamics Customer Relationship Management (CRM) Business Analyst. This individual will play a hybrid product owner role, collecting and analyzing requirements and solving business problems using Microsoft Dynamics 365 CRM solutions. Additionally, this position will serve as a liaison between users and technology teams.
Located in the Greater Pittsburgh area, this will be a full-time position with excellent benefits, professional development opportunities, and career growth potential. (Plus a flexible schedule, free parking and an onsite gym)
Responsible for identifying, developing and deploying end-user solutions in Dynamics 365 CRM system.
Employ deep techno-functional knowledge and familiarity with the Microsoft Dynamics 365 CRM application.
Provide a variety of advisory services around project management, business process development, implementation and application change management support.
Support the translation of business requirements into CRM solutions.
Five or more years of experience in enterprise business application development and delivery (e.g., CRM, ERP)
Three or more years of experience with project implementation and working experience using Microsoft Dynamics 365 and Microsoft Dynamics CRM online
Three or more years of project experience creating functional designs, test conditions and test scripts.
Two or more years of experience with system integration or user acceptance testing
Two or more years of experience with business process design or re-engineering
Two or more years of experience implementing or using CRM systems to support sales and marketing function.
Knowledge of the Dynamics CRM 365 Product and hands on experience configuring the product including: Entity Creation, Workflows, Business Rules, Business Process Flows, etc.
Project experience working with global and offshore project teams is a plus
Bachelor’s degree in Computer Science, Information Technology, or related discipline preferred
Internal Number: 18043
About A.C. Coy Company, L.P.
The most pressing issue for businesses today is the quest for growth, and more than innovation, operations or even customer relationships, CEOs are looking for talent and leadership to secure and sustain it. People are truly an organization’s greatest asset.
With an active nationwide database of more than 500,000 seasoned professionals, A.C.Coy employs the latest tools to manage effective recruiting. The technology helps to quickly identify and contact the right candidates with the skills and experience clients need.
The tools that A.C.Coy uses provide a unique perspective regarding culture, performance, leadership, and team "fit". And our integration methodology ensures that new leaders are integrated quickly and successfully without breaking stride.