University of Virginia School of Engineering and Applied Science A/V-Computer Systems Engineer
The School of Engineering and Applied Science (SEAS) is seeking an A/V Computer Systems Support Engineer, a highly experienced professional fluent in the convergence between audio-visual and IT technologies. The key day-to-day responsibilities are overseeing, administering, and troubleshooting audio-visual and computing systems, and enhancing operations in classrooms, conference rooms, A/V-enabled labs, and public spaces.
A Bachelor's degree is required, but extensive (7+ years) education, training and experience may substitute for a degree. Preference will be given to candidates who possess both a Bachelor's degree and relevant experience. At least 5 years of experience supporting users, systems, and facilities is required, as is experience integrating, installing, and configuring and supporting customized systems. Applicants must have experience overseeing, administering, and troubleshooting audio-visual and computing systems, and enhancing operations in classrooms, conference rooms, A/V-enabled labs, and public spaces. Experience analyzing, troubleshooting, and resolving issues that cross-over A/V and IT domains is essential, as is experience providing technical expertise (audio-visual systems, computers, servers, firewalls, network switchgear, configuration, and management tools) in a large, heterogeneous enterprise or service provider network. It is essential that applicants have experience training students, faculty, and staff on the use of technology and collaboration tools. Experience working in complex organizations or educational institutions is preferred, as is experience providing support to high-profile special events.
The ability to manage multiple projects, including IT budging and life-cycle analysis is essential, as is an in-depth understanding of network architecture, hardware, protocols, and security methodologies. As this position will interact with students, faculty, staff, support professionals, compliance officials, and vendors, the ability to provide excellent customer service is essential. Excellent interpersonal skills and the ability to provide leadership is also essential. Applicants are required to be proficient in the following: Open Architecture DSP systems; Windows O/S and Mac O/S in supporting desktops and laptops; and monitoring and management software. Familiarity with Windows and Linux server administration is also required. Experience in support of end users and infrastructure used in classrooms and videoconferencing suites involving use of collaboration tools, webcast/broadcast and capture/recording technologies is preferred. Preference will also be given to applicants that possess Crestron DM Certified Engineer (DMC-E or DMC-E-4K) certification or have experience with: Crestron DigitalMedia systems and/or Crestron RoomView fusion. In addition, applicants must be interested in working an alternative schedule, as they must be able to provide support for evening and weekend events as needed.
To apply, visit https://jobs.virginia.edu and search Posting Number 0623595. Complete a staff application, and attach a cover letter, a CV or resume, and a list of three references.
For additional information about the position or the application process, please contact Chris Black at email@example.com.
The University of Virginia is an affirmative action/equal opportunity employer, women, minorities, veterans, and persons with disabilities are encouraged to apply.
Internal Number: 125446
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