This internship is designed to give you real life work experience as a PC Support Technician. You will work alongside experienced IT professionals.
You will: * Provide first level technical support for back office users. First level technical support may include, but not be limited to, the following: utilizing windows deployment for workstations and installing the required software, installing workstations in the back office and branches, racking servers, moving computer equipment, performing routine hardware and software upgrades, and first level troubleshooting. * Receive professional training and mentoring that will lead to transferable work experience. * Work in a supportive, team oriented environment.
Qualifications: * Completion of 1 year of college/technical school to include classes in Windows operating systems, PC repair, and networking. * A wor king knowledge of Ethernet, TCP/IP, and Active Directory. * A strong commitment to customer service. * Occasional overtime may be necessary to accomplish group goals. * Good organizational skills and the ability to multi-task. * Ability to lift 25 pounds. * Ability to deal effectively with end-users, peers and managers in written as well as oral communications. * Willingness to accept duties as assigned.