IQ Inc. provides custom engineering services for companies with highly-engineered products. When these companies need support, IQ is their long-term, collaborative partner, having all employees in Greater Pittsburgh. We offer our employees a positive employment experience that includes career development, excellent benefits, exceptional consulting culture, and a work/life balance.
We are currently accepting resumes from candidates with a positive approach to working with hardware, storage, and virtualization. You must be an exceptional communicator with prompt follow up to emails, discussions, and requests.
We need you to:
Build, configure, replace, and troubleshoot project workstation and server hardware and associated devices
Identify root cause of escalated issue and formulate a plan of action to resolve the issue
Provide support and problem resolution for project systems including Windows, VMWare, and RH Linux platforms
Prioritize assigned projects and develop requirements, architecture diagrams, deadlines, etc. and report progress and status on a timely basis
Use standard IT tools to monitor and maintain project systems and network as per agreed service
Troubleshoot and assist in project infrastructure services including Windows, RH Linux, Storage, and Virtualization
Identify network connectivity issues in relation to server and storage endpoints
You must have:
Associate Degree or equivalent experience required; Bachelor Degree or equivalent experience is preferred
2-5 years of professional experience in Information Technology: demonstrated knowledge of computer operating systems and computer networking (TCP/IP)
Demonstrated problem solving, planning, and analytical skills with hardware and software systems
In-depth knowledge of ethernet communications, cabling, and devices
Experience with installing and troubleshooting network, workstation, server, and storage hardware
Initiative, exceptional organizational, communication, and time management skills
Ability to manage your own schedule
Ability to learn newly assigned duties / technologies quickly
Solid knowledge in one or more of the following:
VMware ESXi 6.x
Citrix XenServer 5.x and 6.x
RHEL 5.x or higher
Would be great if you have:
A+ Certification, CCNA Certification, MCP or MCSE
Customer Service experience (internal and external)
IQ Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, IQ Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
IQ Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of IQ Inc.’s employees to perform their job duties may result in discipline up to and including discharge.
Internal Number: 134477
About IQ Inc.
IQ Inc. is a woman-owned small business headquartered in Monroeville, PA. Since 1994 IQ has delivered software development and consulting services in ways that best meet our customers’ needs; including complete end-to-end software projects in our state-of-the-art development center. IQ also services our customers through staff augmentation engagements, contract-to-hire and direct placement. We work with our clients to create partnerships not just business relationships.