As a Senior Office 365 Engineer, you will be a member of the bank’s Enterprise Systems Management team. This role will provide subject matter expertise in migration and support of Exchange Online, InTune and Office 365 core services.
Basic Qualifications: Bachelor’s degree with a minimum of 6 years of work experience as a Systems Engineer in an enterprise data center environment with at least 2 years of working as an Office 365 Engineer.
High school diploma or GED with a minimum of 10 years of work experience as a Systems Engineer in an enterprise data center environment with at least 2 years of working as an Office 365 Engineer.
Additional Requirements: • Minimum 4 years of experience of working in the enterprise customer arena. • Minimum 4 years of experience of MS Exchange and Office 365 migration and support of migration tasks. • Minimum 4 years of experience with designing an Exchange 2007 - 2016 infrastructure. • Experience with designing Exchange Online solutions. • Knowledge of how to leverage supporting technologies for Exchange 2007 - 2016 & Office 365. • Strong experience with the design and implementation of Exchange 2007 - 2016 & Office 365 in medium to large enterprise environments (5,000+ users). • Experience with Intune (Conditional Access \ MDM \ MAM). • Experience with Azure (Reporting \ Azure AD \ Azure ADRMS \ Azure MFA). • Experience with Active Directory Federation Services (ADFS). • Extensive experience performing discovery and writing scoping and levels of effort for delivering solutions that meet customer business, functional, and technical requirements. • Face-to-face customer engagement skills. • Excellent written, oral and presentation skills. • Ability to explain technical procedures in business terms so that customers understand. • Ability to develop strategic customer relationships, gain trust, and respect for the team. • Basic project planning and management • Ability to be on call 24 x 7 x 365.
Preferred Qualifications: • Bachelor’s degree or higher in computer science. • Banking or financial services industry experience.
Internal Number: 30514
About First Citizens Bank
Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia. For more information, visit www.firstcitizens.com. First Citizens Bank. Forever First®. Member FDIC.
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