RDX has 20 years of experience providing remote support services to over 400 customers worldwide. We are also the single largest provider of remote databases and OS services, currently employing over 150 expert professionals.
Summary Coordinates physical changes to the operating systems; and codes, tests, and implements the operating systems by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Familiarity with several different operating systems including Solaris, RedHat, AIX and HP-UX.
Able to troubleshoot performance issues on the system.
Recover from failure of various server components.
Operating system patches and upgrades.
Operating system security (users, groups, ulimits, etc).
Provide on-call support as part of a rotational schedule.
Ensure continued high customer satisfaction through ongoing account management.
Work with customers to measure and manage service levels.
Ensure effective flow of communication between the DBA team, customers, and management.
Reviews and corrects programs.
Answers user questions.
Performs the essential functions of the job within a certain time frame based on the statement of work or client project.
Education and/or Experience
Bachelors in Science (B. S.) in Computer Science, or equivalent technical experience or Master's degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
At least 3 years experience with database administration.
At least 2 years experience working with Oracle eBusiness Suite (10.7, 11.0, 11.5.x).