Position Summary Reporting to the Director of Advanced Engineering the Network Engineer is accountable for converting high-level designs, implementation and management into the overall project management service roadmap. He or she will be responsible for Level 3 support services including high-level escalation, troubleshooting and resolving network related issues.
Position Objective The Network Engineer will work closely with the other staff members under the Advanced Engineer’s direction with responsibilities including, but not limited to, the following:
Work out of the Pittsburgh, PA Office
Positive, proactive, can-do attitude with ability to work alone as an individual, as a technical lead, and as a participant in a team environment
Build, design, and re-design customer networks
Troubleshoot and resolve network related issues
Configure, install, upgrade and maintain routers, switches and firewalls
Implement voice, networking, and security projects
Provide Presales support for sales team on the follow:
Cisco network, security, and wireless products
Extreme Network, Juniper, Brocade, and Security Products
Fortigate Security Products
General Network Architecture
Handle calls from clients on current and possible projects
Remediate escalated client issues
In addition to the responsibilities outlined above, the Network Engineer is responsible for the following additional responsibilities and duties:
Assist the Advanced Engineering staff as needed with special projects and other duties.
EDUCATION: College degree in Computer Science/ MIS preferred. 3+ years of relevant and significant industry experience may provide as a substitute for the education requirement. CCNA certification required; CCNP recommended.
EXPERIENCE: Minimum of 3 years of experience in designing, administering and managing LAN/WAN
Experience in supporting and troubleshooting large, complex LAN/WAN network
WAN technologies knowledge is a must (MPLS, IPVPN, MAN, T1, Ethernet/Fiber)
Extensive Experience with Cisco routing and switching infrastructure in a multi-protocol environment
Cisco Wireless controllers and access points
Ability to respond to on-call/on-site situations within required SLA parameters
Extensive administration experience with IP, DHCP, DNS
Knowledge of routing protocols (EIGRP, OSPF, BGP, etc.)
Experience with OPSEC/VPN technology
Experience with IPS/IDS, Firewall, DMZ, VPN, IPS, and Radius
Magna5 delivers network services, unified communications, infrastructure technology and managed services to more than 7,500 mid-market enterprise customers nationwide, including leaders within the education, healthcare, government, financial services and beyond. Magna5 offers voice and data services, as well as a host of “above the net” cloud services and operates a proprietary, secure network designed to leverage diversified carriers and infrastructure in targeted points-of-presence (PoPs) throughout the United States, a key strategy for network reliability. Within the managed services offerings, Magna5 provides security services, data backup, recovery management, hosting services, and IT Consulting from their 24/7/365 fully staffed Operations Center. Headquartered in Dallas, Magna5 operates office and network facilities across the country, including Albany, NY; Los Angeles; New York City; Pittsburgh; Portland, OR; San Antonio; Seattle, and Troy, NY. Magna5 is a portfolio company of NewSpring Holdings’ voice and data managed services platform, part of NewSpring Capital’s dedicated buy and build strategy. For more information, visit www.magna5global.com.