An established IT consulting company, located near Monroeville, PA, is seeking a Field Network Administrator.
This position is a member of the Field Service team and primarily works in the field, onsite at the offices of our clients in the Greater Pittsburgh Area.
Responsible for providing all aspects of ongoing network administration, server support and end-user support – from solving problems, to making changes, to proactive and preventative maintenance, to reactive support.
Support duties include, but are not limited to, the following:
Installing, managing, configuring and troubleshooting software on servers.
Installing, managing, configuring and troubleshooting software on desktops and laptops.
Managing, configuring and troubleshooting firewall security appliances.
User account maintenance, including: adding new user accounts; setting-up new user desktop profiles and mail profiles; deleting user accounts; and resetting passwords.
Computer setup, including: setting up and connecting new computers, installing software, setting-up user profiles, migrating profiles and data.
Providing support to business end-users for help with various issues, such as: installing, configuring and troubleshooting application software (from Microsoft and 3rd party Line of Business vendors); password resets; local network connectivity; internet connectivity; virus removal; remote access; setup of printers; and setup of smartphones.
Providing additional support to fellow Field Network Consultants working onsite at client offices and Service Desk Consultants working at the office.
Providing additional support to our Project Consultants implementing server and network upgrades.
AS or BS Degree in a Technical field and a minimum of 3 years of related experience required.
Experience with the following general technologies are required: Network administration; User account administration; Computer account administration; Security and permissions; Group Policies; File-level backup software and disk image-level backup software; Network-based antivirus solutions; Anti-spam software; Firewall security appliances; Remote access (VPNs, RDP, OWA, smartphones).
Experience with Microsoft Windows Server 2012/2008 and Windows 10/8/7/XP required.
Experience with the following specific technologies is desired: DELL and HP Servers; DELL and HP desktops and laptops; Microsoft Small Business Server 2008 and 2011; Exchange Server 2007, 2010 and 2013; Microsoft Terminal Services; VMware vSphere and Microsoft Hyper-V; Symantec Backup Exec and Backup Exec System Recovery; Storagecraft Shadow Protect and Image Manager; Bitdefender antivirus; APC PowerChute Business Edition and PowerChute Network Shutdown; McAfee email filtering, email encryption and email archiving services; SonicWALL firewall security appliances; Microsoft Office 365 and Hosted Exchange.
The Microsoft MCSA: Windows Server 2012 and MCSA: Windows 8 or 10 certifications are the desired Microsoft technical certifications for this position.
Other certifications that are desired include the following: CompTIA A+ and Network+; Microsoft certifications (MCSA: Windows Server 2008, MCSA: Windows 7); VMware Certified Associate (VCA) or Professional (VCP); Certified SonicWALL Security Administrator (CSSA).
Prior field network administration experience in a Managed Services environment and prior IT consulting experience is desired and is a very strong plus.
Experience with N-able remote monitoring and management software and ConnectWise PSA software is very helpful.
Will be required to travel throughout Western PA approximately 90% of the time; must have reliable transportation and a clean driving record.
Hours: Monday-Friday, 8:00am-5:00pm (will be on call one week every 4 months, 9:00am-9:00pm)
Additional Salary Information: Salary commensurate with experience
About JH Technical Services, Inc.
JH Technical Services, Inc. / JH Staffing Services was founded in 1996 and is headquartered in Pittsburgh, PA. JH has become one of the area’s fastest growing and most respected staffing firms, and is focused on assisting both clients and candidates throughout the tri-state area. We offer contract, contract to hire, and permanent placement options. The industries that we specialize in include the following: Engineering, Architecture, Information Technology, Construction, Energy, Manufacturing, and Professional/Office. The Right Recruiter. The Right Measurements. The Right Candidates.