Lead the daily operational activities and keep the staff performing at their best
Manage ongoing projects with a focus on quality and on-time delivery
Evaluate and establish key performance indicators and service level agreements to improve efficiency and customer experiences
Cultivate and expand relationships with internal IT teams
Deftly and proficiently resolve incidents and outages with an understanding of the causes to mitigate future events
Identify and propose projects that make a meaningful and positive impact
Collaborate with vendor partners to provide feedback on current and upcoming products and features
Strong technical skills and ability to stand by your opinions while respecting and understanding divergent viewpoints
Bachelor's Degree in Information Systems, Computer Science, or Computer Engineering or related fields
Management and leadership experience
Superb communications skills in every setting and medium
Master in virtualization and storage technologies and have some understanding of clouds: public, private and hybrid
Strong knowledge of Ethernet and IP networks
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.