DEPARTMENT/TEAM DESCRIPTION HRIS (Human Resources Information Systems) Department – Responsible for managing and maintaining employee data, managing and maintaining organizational management structure in SAPHR, providing SAPHR system support, 3rd Party interface support, Ad Hoc Reporting, HR Data Analytics
POSITION SUMMARY Coordinate all activities concerning HR system and interface landscape within global HR community, hosting partners and software providers. Solves complex individual inquiries, which require specific HR knowledge and policy interpretation as well as knowledge of legal requirements for individual processes. Administers exceptions to processes and coaches HR Services Associates & Professionals in process area of specialization.
POSITION DUTIES & RESPONSIBILITIES
• Manages and promotes efficient HR Services delivery of their specific process as well as corresponding interfaces, proactively identifies service delivery issues by taking appropriate actions to resolve and generally improve quality standards and metrics (including third party KPIs). Responsible for all exceptions in administration of specific process. • Proactively involved in cross departmental groups and projects to drive an integrated HR service. • Demonstrates clear overview about HR processes, changes, project requests and developments within a country and supports in coordination as needed. • Maintains responsibility for or handles highly complex queries and intense consulting needs of defined HR processes as well as ensuring administrative and coordinative support for other HR related queries. Takes ownership for resolution of those queries ensuring timely, accurate and value add responses. • Ensures local support and knowledge for incident/problem management for local topics based on global steering and rules. • Ensures contact with HR Experts and other HR Senior Professionals and proactively drives development, maintenance and improvement of detailed knowledge management of designated processes and interfaces for countries covered.
REQUIREMENTS/PREFERENCES Education Requirement(s): • Bachelor’s degree (technical or business degree)
Skill & Competency Requirements:
- 5+ years of experience in the range of HR system development, implementation and maintenance - Knowledge of system techniques (esp. for HR) and HR development - Good knowledge of specific features in the area of HR System Landscape Management (e.g. SAP system configuration) - 3+ years of experience of necessary tools (MS Access, SQL, and Excel)
- Demonstrated collaborative skills and ability to work well within a team - Strong analytic problem-solving, critical-thinking skills - Sound organizational skills to work in a fast-paced environment and manage multiple priorities
Preferences: • SAP HR experience • Project management experience • Experience creating medium to complex reports (SQL, Access)
Internal Number: 2182
About Syndicus, Inc
Companies require specialized resources and technology to stay competitive, compliant and leading edge to solve business challenges and support continued growth. At Syndicus, we create strong relationships and an in-depth understanding of IT staffing and business solutions. We then draw on that collective experience with the goal of helping you fulfill your company’s specific objectives and optimal business strategies.
Syndicus was established in 2007 in Annapolis, Md., as a technical recruiting and staffing company. In 2009, Syndicus expanded its services to include staffing and solutions. Our focus areas for consulting are: Health IT, Life Sciences and Technology Services, especially cyber security resources.
In 2012, we received a full national accreditation from the Electronic Healthcare Network Accreditation Commission (EHNAC) and state designation as a Management Services Organization (MSO) by the Maryland Health Care Commission (MHCC). These noteworthy accomplishments allow us to continue working with healthcare providers on EHR adoption efforts – and subsequent achievement of Meaningful Use.
Today, we provide experienced consultants within our three focus areas ...for organizations across the country. We are a company that values strong relationships, personal connections and investments in our clients’ success. Whether you need staffing or solutions, we work with you to ensure success.