Vidant Health offers comprehensive Information Technology (IT) services and infrastructure to support and enable all aspects of organizational operations. Our IT division consists of a state-of-the-art data center located in Greenville, NC. The data center services all information technology needs of Vidant Health facilities. All Vidant Health owned or leased hospitals are on a common IT platform, including our electronic health record (EHR) that uses Epic's suite of applications. Vidant Health has achieved Meaningful Use Stage 2 recognition and is also approaching Stage 7 for HIMSS Analytics’ Electronic Medical Records Adoption Model (EMRAM) recognition.
This position is responsible for the implementation, enhancement, and support of software applications following industry standards and best practice. The analyst will be required to define requirements, system design, analysis, build/configuration, testing, implementation, documentation, and support the applications that meet the specifications of a project or service request.
Takes initiative to meet with end users for ongoing review of workflows associated with upcoming enhancements or system changes.
Performs the evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures.
Evaluates and recommends business process and technology driven enhancement opportunities based on application system upgrades, releases and patches.
Ability to effectively analyze and resolve simple to moderate issues.
Provides well-written and effective professional and technical documentation.
Independently manage individual work effort, including developing, executing, and monitoring of a work plan in addition to assisting work efforts of others.
Stays informed on current market trends and emerging technology developments that impact their application.
Determines solutions with minimal assistance and makes effective decisions within scope of authority.
All Application Analysts are required to provide core job duties for, but not limited to, the following applications to provide comprehensive tools and/or functionality for end users:
Epic Electronic Medical Record (EMR), specifically Epic Radiant (Radiology and Cardiology)
Integrated third party applications
Philips iSite PACS (Radiology and Cardiology)
Nuance Powerscribe 360 Version 1.5 and above (Radiology)
Lexmark GNAX (Radiology)
Mammography Reporting System (Radiology)
Vital 3D Imaging (Radiology and Cardiology)
Philips Xcelera (Cardiology)
Philips iECG (Cardiology)
Invia 4DM (Cardiology)
Agfa Heartlab (Cardiology)
Medgraphics Breezesuite (Cardiorespiratory)
Olympus Endoworks (Endoscopy Information Management)
Brainlab (Image-Guided Surgery)
Sorna CD/DVD Disc System (Radiology)
Nuance PowerShare (Radiology & Cardiology)
GE Dosewatch (Radiology)
Bachelor’s degree in Computer Science, Information Systems or Healthcare related field or relevant work experience required.
3+ years of progressive experience in IT dealing with vendor application implementations and support or equivalent combination of education, training and experience.
Experience in testing software application.
Ability to effectively support applications.
Works independently with quantifiable and qualitative results.
Ability to conduct analysis, document findings, draft plans, execute, monitor and follow up.
Independently motivated to seek knowledge through self-education, mentoring, etc. in areas pertaining to their current position.
Recognized as a source of knowledge on primary applications both functional and technical operations.
Obtains and/or maintains current certification from the vendor and continued education/learning to understand the functionality of the electronic health record.
Certifications required or to obtain within a specific time:
PARCA CPAS-IT certification
Progressive experience with healthcare vendor applications, specifically in radiology and cardiology in an acute setting.
Able to provide technical support and have experience in, but not limited to, the following areas to provide general troubleshooting for problem resolution regarding:
Citrix application delivery
Win 7 or higher OS
Experience concerning Windows Server and DB experience in SQL Server, Oracle or MySQL strongly preferred for Application Analyst III & IV.
Radiology/Cardiology clinical or operational experience
Additional Salary Information: Competitive salary and benefits.
Vidant Health, located in eastern North Carolina, is a comprehensive health system that is made up of 8 hospitals that serve 1.4 million people in 29 counties. Vidant Health includes Vidant Medical Center, community hospitals, physician practices and partners that collaborate with Vidant Health to enhance the quality of life of our patients.
Vidant provides paid time off and a comprehensive ben...efits package including but not limited to medical, dental, life and disability insurance and a 401(k) retirement plan. Benefits begin the first day of employment.
We are located in Greenville, NC which is located in the heart of North Carolina’s coastal plain, just a short drive from the famous Outer Banks beaches, the Blue Ridge Mountains and the attractions in the Triangle area (Raleigh, Durham and Chapel Hill). Greenville is home to East Carolina University, an integral part of North Carolina’s excellent university system. Greenville offers the best of urban amenities and a friendly environment.