The client is looking for experience with Cisco Networking, knowledge base and/or experience in the operational support of data networks and network management tools. The NOC Analyst performs network surveillance by utilizing multiple network element management platforms and tools to monitor the multi-vendor environment and ensure that network connectivity, availability and performance are maintained at all times and meet departmental goals for uptime and availability. The NOC Analyst reacts to network alerts, accesses network switches, routers and other devices to identify issues and troubleshoot problems with a goal of immediate resolution whenever possible.
4 year Bachelor’s Degree – Information Security, Information Sciences, Networking-preferred
1 to 2 years of relevant professional experience
Knowledge base and/or experience in the operational support of data networks and network management tools.
Strong communication, problem solving/analytical skills.
Understanding of the TCP/IP protocol (TCP and UDP).
Hands-on practical experience with Cisco platforms and working towards relevant certifications (CCNA level or equivalent)
Professional demeanor with aptitude and appetite to learn client processes & technologies.
Ability to work all shifts (shifts change monthly).
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