McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At Macro Helix, we are a leader in providing 340B software focused on helping customers improve financial performance, increase operating efficiencies and maintain regulatory compliance.
Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. We understand the importance of a system that works together. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career.
Current Need Macro Helix helps hospitals and health care systems improve the operational and financial performance of their pharmacy service offerings. Our services and technology solutions help to reduce drug costs, increase reimbursements, and maintain compliance with federal and state regulations.
The Strategic Account Manager will provide support for 340B software directly to hospital base.
Enhance relationships with existing strategic customers to help drive retention and satisfaction
Enables customers to optimize use of Macro Helix software and services
Works directly with IT development team on key enhancements to software
Communicates legislative and industry changes as well as Macro Helix software and service changes to customers
Regular exposure to customer and Macro Helix / McKesson executives
Drives the rapid adoption of additional Macro Helix and McKesson products and services including the use of 340B contract pharmacies
Collaborates and facilitates contract administration and renewal
Works closely with McK distribution personnel to identify opportunities to win pharmaceutical distribution business
Participates in sales team presentations where appropriate to further enhance business growth opportunities, improve selling skills, and gain knowledge about customer base
Assists in leadership of Macro Helix user group meetings
Represents the company by consistently demonstrating the understanding and modeling of McKesson ICARE shared principles
This position is a work-from-home (optional in-office in Atlanta) with <15% travel required
Minimum Requirements 5+ years customer service experience
3-6 years of successful account management / customer service expertise within healthcare industry
Excellent executive communication skills
Attention to detail and analytical skills strong problem solving skills
Organization and time management skills
Proficiency in Microsoft Excel (pivot tables, v-lookups
Additional Knowledge & Skills
Strong interpersonal/relationship building skills
Working knowledge of tangential systems that work alongside Macro Helix software (e.g., pharmacy software, wholesaler ordering systems, switch, etc)
Working knowledge of competitive products & services
340B program knowledge strongly preferred
2+ years experience working with healthcare software
Education BS degree or equivalent experience in Healthcare Practice Management or Medical Billing
Benefits & Company Statement We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.
It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Pharmacy Systems & Automation, you'll join a team of passionate people working together to improve lives and advance healthcare.
At McKesson, we believe we can empower healthcare. And it all starts with you.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.
McKesson is the oldest and largest health care company in the nation, serving more than 50% of U.S. hospitals and 20% of physicians. We deliver one-third of all medications used daily in North America with operations in more than 16 countries.
We’re experiencing an era of unprecedented change in health care. New technology, new services and new ideas will be needed to deliver improved outcomes ...for businesses and patients. McKesson is at the forefront of that transformation.
We work with health care organizations of all types to strengthen the health of their business, helping them control costs, develop efficiencies and improve quality.
We build essential connections that make health care smarter, creating intelligent networks that expand access, reduce waste, and bring people and information closer together.
We supply the industry with the resources, support and technology it needs to create new standards and a world of better health.