Assists various members of the Infrastructure Support team as well as works independently. This includes Networking, Media Engineering, Telephony Services, and varied classroom technology installations and troubleshooting. Everything from pulling and terminating various cable topologies to programming video/audio controllers and network switches.
Work at learning and keeping current on network, video, and audio technologies
Interfacing with Engineering regarding equipment needs, maintenance, and repair
Clearly communicate expectations to team members throughout production process
Clearly communicate with project clients insuring they understand the steps and progress in the project
Work to meet or exceed customer expectations
Tailor communication to the level of the audience
Identify opportunities for innovation
Focus on objectives and results when considering alternative solutions.
Finish projects in a timely manner
Familiarity with network or media production equipment
One-year experience supporting all or part of the following: IBM/HP personal and/or Macintosh computers, Microsoft Active Directory, a current Microsoft Windows Desktop OS, Several Microsoft applications including later versions of Office, Cisco networking telephony hardware and software. Proven ability to install and troubleshoot electronic components, computer hardware, and/or software desired. Some experience with TCP/IP preferred. Knowledge of some of the classroom media components used on campus or similar is also desired.
Lansing Community College (LCC) established in 1957 to fulfill growing demand for specialized and technical education opportunities for the Greater Lansing’s industrial workforce.
LCC is one of the most comprehensive colleges focused upon offering learning opportunities in four areas: career and workforce development, general education, developmental education, and personal enrichment. LCC is ...recognized as a local, state, national, and international leader in forging educational partnerships with business, industry, and government to better meet the needs of an ever changing, world wide market place.