All Lines Technology is seeking an Application Management Manager will maintain ownership and support of the current cloud Infrastructure of the global cloud IaaS, PaaS, and DBaaS instances and supporting team. This role will also drive, support, and direct the supporting efforts for customer facing cloud data centers and infrastructure technologies as well as mentor, train, and lead fellow team members and peers through design and implementation decisions to achieve balance between strategic design and tactical needs.
Lead overall Application Management team including but not limited to: Day to Day Tasks, Preventative Maintenance, Implementation Timelines, and New Technologies
Mentor new and existing team members for complete Application Platform cross training
Serve as Lead for Tier 3 Escalated issues as well as issue and team delegation
Serve as technology representative for all new Application Platform infrastructure design
Design and implement architectural roadmaps regarding the global data center Infrastructure-as-a-Service (IaaS) architecture
Develop and implement internal systems, processes, and best practices to be used by other teams designed to increase productivity
Participate in deep architectural discussions to ensure solutions are designed for successful deployment, security, and high availability in the cloud
Recommend solutions to meet client and application requirements
Maintain the customer facing global data center technologies with a focus on IaaS, PaaS, and DBaaS
Design, implement, and maintain server, storage, network, and security infrastructure
Design, implement, and test disaster recovery and business continuity architecture
Create and implement automation for cloud platforms as well as monitoring and alerting purposes
Ensure all infrastructure components meet proper performance and capacity standards
Troubleshoot production issues and respond to after-hours escalations
Verify and resolve configuration and other non-software related issues
Minimum of 2 to 3 years of team management experience
Bachelor’s degree in computer information sciences or related focus
Minimum 5 to 7 years of infrastructure experience
Expertise in Linux operating systems (Red Hat)
Expertise in Windows operating systems
Expertise in network architecture
Expertise in security best practices for data encryption and incident response
Expertise in virtualization technology such as VMware
Expertise in storage design for high availability and disaster recovery
Familiar with the interworking of Web applications and relational databases
Hands-on experience with a cloud provider, such as Azure or AWS
Design, implement, and support system monitoring infrastructure
Participate in and evaluate proof-of-concepts for server, storage, network, and security technologies to support the cloud infrastructure
Create automated processes using well-known languages and frameworks such as PowerShell, Puppet, and/or Chef
Experience with information systems in a 24/7, “real-time” environment
ADFS implementation, design, and troubleshooting
Must be detail oriented, organized, and have the ability to multi-task
Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives.
A drive for results and customer focus
Exceptional problem solving skills
Must be flexible with a “can do” attitude and have the ability to remain professional under high pressure situations.
Strong computer skills in MS Office, MS Project and MS Visio
Understanding of KanBan methodologies
Project Planning Experience
Ability to handle and communicate directly to our Clients and help set proper expectations
Ability to serve as lead for Client Conflict Resolution
Inspire and motivate Application Management team in alignment to our mission statement
All Lines Technology is a leading provider of enterprise technology solutions and services, with proven expertise enabling organizations to overcome obstacles and achieve excellent business results.
All Lines Technology is a woman owned solutions provider that delivers cost effective, industry standard IT solutions to our customers. We strive to be a Professional Business Partner and Trusted Ad...visor with each of our clients. In doing so, we help companies streamline and improve the way they buy, implement, and manage their technology infrastructures that support their mission critical business applications. These scalable solutions deliver benefits to companies from start up to Fortune 500.
All Lines Technology specializes in industry standard solutions for Enterprise Infrastructure, Microsoft Collaboration and Productivity Solutions, MSP/Cloud Solutions, IT Staffing, IT Consulting, and 24/7/365 Help Desk. As a value-added solutions provider, we partner with only best-of breed industry leaders that meet the business needs of our clients. We use our expertise to deliver streamlined solutions customized to the unique needs of your business, and strive to be your true trusted advisor. By leveraging cutting edge technology deployment and management solutions from industry leaders, we ensure you receive the technology solutions you require, delivered with the highest level of service.
Our corporate headquarters is located in Warrendale, PA which includes a state of the art datacenter showcasing some of the latest technology hardware and software solutions for our customers as well as a Tier 3 datacenter for our cloud based services. We utilize these for live demos, proof of concepts, and application testing. In addition, we also have a 20,000 square foot warehouse, staging & integration center that we use for client management/imaging and warehousing. We have a secondary location in Cranberry Township, PA where our 24/7/365 Help Desk and network operations center resides.